PARCEL INVOICE AUDIT

The billing errors UPS & FedEx won't refund on their own.

We audit your parcel invoices, find what you're owed, and hand you dispute-ready claims — you only pay a share of what we recover. Nothing recovered, no fee.

Get a free auditTypically 1–3% of parcel spend

UPS BILLING STATEMENT

INV-2024-04-0088

PERIOD

Apr 1–7, 2024

#DESCRIPTIONAMOUNT

L001

Ground Transportation

1Z8A4■■■■■4201

$42.18

L002

Residential Surcharge

1Z8A4■■■■■4201

⚑ Comm. addr.$5.65

L003

Address Correction Fee

1Z8A4■■■■■7714

⚑ Invalid$19.00

L004

Ground Transportation

1Z8A4■■■■■1103

$38.50

L005

Duplicate Charge

1Z8A4■■■■■1103

⚑ Duplicate$38.50

L006

2nd Day Air (Late: +4h)

1Z8A4■■■■■9982

⚑ Late delivery$87.40

+ 75 more flagged across 4,100 shipments

RECOVERABLE · THIS WEEK

79 errors · 4,100 shipments

$1,101

Illustrative weekly statement · ≈ $57,000/yr recoverable at this volume

Carriers overbill — quietly.

Most billing errors appear as legitimate-looking line items. Without a dedicated audit, they just keep compounding — invoice after invoice.

Most shippers never claim it back.

COMMON ERROR TYPES

Residential surcharges on commercial addresses
Duplicate charges
Address-correction fees that shouldn't apply
Charges for labels that never shipped

HOW IT WORKS

Three steps from invoice to refund.

Send a billing export.

Even one week of invoices is enough to get started. UPS/FedEx billing data downloads — CSV or PDF both work.

How to export your UPS bill →

We find every recoverable error.

We run your invoices through our audit rules, cross-reference addresses and service guarantees, and generate dispute-ready packets for each finding.

You file, recover, and pay only a share.

Use our dispute packets to file directly with the carrier. Nothing recovered, no fee — ever.

WHAT WE CATCH

Five categories of recoverable overbilling.

R-01

Residential surcharge on a commercial address

Carrier billed residential rate; address is a business.

$5–$6.65 / pkg

R-02

Invalid address-correction fee

Address was deliverable as originally labeled.

$17–$19 / pkg

R-03

Duplicate charge

Same tracking, same charge code — billed twice.

Full charge amount

R-04

Manifested but never shipped

Label created, charge billed, no movement scan.

Full charge amount

R-05

Late-delivery refund (air shipments)

Delivery occurred after committed service window.

Full transport charge

Most of these apply to Ground too — no carrier guarantee required.

CONTRACT REVIEW

Did you sign away your refunds?

Most carrier contracts quietly waive your right to refunds in exchange for a discount — it can cost 1–5% of your shipping spend. Send us your UPS/FedEx contract and we'll review it free.

Send your contract

COMMON WAIVER LANGUAGE

Discount tierHigh risk

On-time guarantee waiverCheck closely

Accessorial cap clauseCheck closely

Dispute filing windowOften shortened

1–5% of annual shipping spend at risk

NO RISK

Why work with us.

Pure contingency.

We only get paid when you do. No retainer, no monthly fee, no setup cost. Our interests are completely aligned with yours.

Founder-led, fast turnaround.

You work directly with the person running the audit — not a ticket queue. Expect findings within days, not weeks.

Your billing data, handled securely.

Carrier billing exports contain sensitive logistics data. We handle it carefully and don't share it with third parties.

FREE AUDIT

See what's recoverable — at no cost.

Send a week of invoices or your carrier contract and we'll show you exactly what's recoverable before you commit to anything.

Need help? See the export guide →

No upfront cost — contingency only

Findings delivered within 2–3 business days

Your data never shared with third parties